How to set up an eSIM you ask? You’re in the right place. Installing an eSIM is a process that takes less than a minute, but for it to go smoothly, it’s important to know exactly what to do at each step. No technical knowledge or special tools are required—just your phone, an internet connection, and the QR code you receive after purchasing the plan.
Table of Contents
Before You Start – a Quick Check
Before installing an eSIM, make sure of a few small things that can save you a lot of hassle:
- Your device supports eSIM – most iPhones from the XR and newer support it, as well as most newer Xiaomi and Samsung devices.
- You have an active internet connection – installing an eSIM requires a Wi-Fi connection to download the profile.
How to Set Up an eSIM on iPhone
If you have an iPhone, the process is very simple. Here’s how it works in practice:
- Open Settings: Go to Settings on your iPhone. Go to Cellular / Mobile Data
- Choose “Add eSIM”: On some iPhones it appears as “Add eSIM”, and on others as “Add Cellular Plan”.
- Scan the QR code: The camera will open automatically. Simply scan the QR code you received from the provider or website.
- Confirm the installation: After scanning, a message will appear with the carrier name and your plan (for example, HOT Mobile Prepaid). Tap “Continue” or “Add Cellular Plan”.
- Wait a few seconds for activation: The device will download the profile and connect to the network. Sometimes you’ll be asked to choose “Use as Primary Line” – just select it.
- Check signal: Within a few seconds, signal bars or the network name should appear near the clock. If so – you’re connected.
Tip: If you see a message like “Activation Failed”, it’s usually an internet connection issue. Make sure you’re connected to Wi-Fi, restart the device, and try again.
How to Set Up an eSIM on Android
On Android it’s almost the same process—only the names change slightly between devices. Here’s a general guide that works for most Samsung, Xiaomi, Google Pixel, and other Android phones:
- Open Settings.
- Enter Connections or Network & Internet.
- Select SIM Manager: This may appear as SIM Manager or sometimes Mobile Network → Add eSIM.
- Tap “Add eSIM”: If you’re asked “How do you want to add?”, choose Scan QR code.
- Scan the QR code you received: Once scanned, the device will automatically detect the plan details.
- Confirm the installation: Tap Download or Add, wait a few seconds, and the phone will download your eSIM profile.
- Check that everything works: You should see the carrier logo or network name (for example: HOT Mobile, Partner, Cellcom, Pelephone).
You can also verify by opening a browser or making a quick test call.
Useful tips:
• If you already have a physical SIM, you can choose which line is used for internet and which is used for calls.
• You can store multiple eSIMs on the same device and switch between them from the settings with one tap.
• If you’re installing an eSIM for traveling abroad, it’s best to activate it only after you land, to avoid unnecessary data usage.
Confirm the Installation
The easiest way to check:
• The provider’s name appears at the top of the screen
• You have signal
• Mobile data is working
If any of these is missing, try turning the device off and back on. That solves almost everything.
Common eSIM Installation Issues
- QR code won’t scan – The lighting may be too weak or the code image quality may be low. Try improving the lighting, or open the QR code on another device and scan it from that screen.
- No network connection after installation – Make sure the data plan is activated and that the eSIM is selected as the active line for mobile data.
- Device doesn’t support eSIM – Some imported Android devices (especially certain China-only versions) do not support eSIM at all.
Installing an eSIM might sound like something you need a technician for, but in practice it’s something anyone can do on their own. If you follow these steps, within a minute you’ll be connected to the network with a new SIM—no tiny cards and no trip to the store.
And if you want the safest way to get started, you’ll find ready-made eSIM plans with us, including installation instructions in Hebrew and support in case anything doesn’t go smoothly.


